Job Descriptions

The statements contained in the job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

To view job postings for open vacancies, please refer to the following link: Job Openings at St. Clair County.

Title: Outreach Coordinator
Department: Veteran's Affairs Updated: 02/2018
Division: Veteran's Affairs FLSA Status: Non-Exempt
Bargaining Unit: CANUE Wage Range: Not Available

Perform the necessary work to implement and maintain the Advertising and Marketing Plan for the St. Clair County Department of Veteran Affairs (SCCVA); develop and implement special events for veterans, active duty military, guard and reserve members, and military spouses; maintain and update department website; maintain social media outlets; coordinate and collaborate with Veterans Service Organizations and establish strong partnerships with other community organizations. Assist the SCCVA Director in the development and implementation of department policies and procedures, and in day-to-day Department tasks and operations.


·         Support and promote the organization's mission and values and represent the organization to the public.

·         Write media releases and radio announcements for St. Clair County Department of Veterans Affairs (SCCVA).

·         Develop programming for online video program.

·         Develop and update information/resources for the SCCVA website.

·         Develop and update Department’s marketing and advertising materials.

·         Work with internal technical systems assistant/video technician, graphic designers, printers, mailers and advertisers.

·         Solicit groups and organizations to provide local assistance for veterans and their families.

·         Assess, develop, plan, implement, and evaluate veteran’s services and special events.

·         Coordinate and supervise setting up and cleaning up facilities for special events.

·         Work with other community organizations and/or agencies in the development and execution of collaborative projects and events.

·         Participate in ongoing educational and training opportunities.

·         Participate in civic functions to inform the public of services rendered and rights and benefits of veterans and their dependents.

·         Make presentations to veteran and community organizations about veterans’ needs as well as benefits and services available.

·         Serves as a Veteran’s advocate to all local units of government.

·         Maintains an active outreach program to Veteran organizations, Senior Centers and veteran related events.

·         Completes special projects and related duties as assigned.

·         Other duties as assigned.


Work is performed under the supervision of the Director.


In the absence of the Director, will uphold and support a professional working atmosphere in the daily execution of department policies and procedures.


·         Bachelor's degree required with a major in Communications, Marketing or a closely related field required.

·         1-3 years of progressively responsible professional level work experience in a related field; knowledge of local veterans’ groups, community agencies and resources required.

·         An equivalent combination of relevant professional work experience supplemented by technical training, college coursework and/or certification may substitute for education requirement.

·         A veteran of the United States Armed Forces with a discharge under honorable conditions from their last period of service preferred.

·         Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.           

·         Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary.

  • Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly;  communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.                         

·         Ability to demonstrate predictable, reliable, and timely attendance.                

·         Ability to read, write & communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.              

·         Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.                                     

·         Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.                                                                        

·         Ability to use discretion and maintain sensitive and confidential information.     

·         Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.

·         Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.                                             

·         Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.

·         Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

·         Proficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required.  Proficiency may be tested.


  • Prior to starting employment, the candidate must complete a satisfactory background check.  The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.

·         Possess a valid State of Michigan Operator’s License, an operable insured automobile for authorized travel, and maintain eligibility to drive as per the County’s vehicle policy throughout employment in this position.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to:

·         Speak to others to convey information effectively.

·         Read, interpret and understand procedures, rules, technical information, instructions and manuals.

·         Hear and understand information presented through spoken words and sentences.

·         Specific vision requirement includes close vision, distance vision, color and depth perception.

·         Use hands to operate a computer, handle materials and operate equipment.

·         Push or pull carts, reach with hands and arms forward, above and below shoulder level.

·         Lift, move or carry objects, equipment and supplies weighing up to 35 pounds.

·         Sit, bend, stoop, crouch, crawl and kneel in an ergonomically correct manner.

·         Stand and walk, climb stairs.

·         Physical ability to set up and clean up facilities for special events.

·         The employee typically works in office conditions.

·         The noise level in the work environment is moderate with many interruptions. 

·         The position requires working with a very diverse cross-section of the public.

·         Due to the nature of this work hours are flexible, although normal office hours are from 8:00 a.m. through 4:30 p.m.  However, an employee in this classification may be called upon to attend meetings and community events at locations throughout the county on a regular basis.






Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not to be construed as an exhaustive list of all job requirements or duties performed.  The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.





It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.


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Contact Information

Human Resources
200 Grand River Avenue, Ste. 206
Port Huron, MI 48060

Phone: (810) 989-6910
Fax: (810) 985-3493
Email: Human Resources